ERM
ERP
ESM
ESS
FTP
GIS
GUI
HELPDESK
HTML
IDD
IDOC
IM
IND
IRC
IT
ITIL
KM
LAN

Employee Relationship Management
Enterprise Resource Planing
Enterprise Service Management
Employee Self Service
File Transfer Protocol
Geographic Information System
Graphical User Interface
User Help Desk and Service Coordination
Hyper Text Module Language
Infratools Desktop Discovery
Intermediate Document
Infrastructure Management
Infratools Network Discovery
Infratools Remote Control
Information Technology
Information Technology Infrastructure Library
Knowledge Management
Local Area Network